Influencing DevOps without Authority How “DevOps engineer” can advance real DevOps

This is Alex

Alex Jones System Administrator (555) 243-6233 alex@westerntextile.com

Alex had a problem

STRONG FABRIC CO. ALEX JONES DEVOPS ENGINEER (555) 645-3467 ALEX@STRONGFABRIC.CO

Install Jenkins on a desktop computer (under their desk)

Implement devops in their devops department

Alex still has a problem

Common goals, common culture Ops Deep specialization Dev QA

Evolutionary Pressure!

We must release faster!

We must release faster! Let’s hire more DevOps Engs!

We must release faster! Let’s hire more DevOps Engs! Let’s fire all the testers!

We must release faster! Let’s hire more DevOps Engs! Let’s fire all the testers! How about implementing DevOps?

Methodology and culture related decisions Alex

Alex finds the way!

Leonid igolnik @ligolnik Saas Engineering leader SignalFX, CA Technologies, Taleo Angel investor Mentor

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How am I measured? What my boss expects from me? Will I enjoy doing it? Where my career stands What happens outside of work My education Organizational culture How busy I am How I think my peers will react

Evolutionary Pressure!

Where to look for clues OKRS BACKLOGS PRESENTATIONS SOCIALIZING

Developers AUTONOMY MASTERY PURPOSE FEAR

ops AUTONOMY MASTERY PURPOSE FEAR

Types of currencies INSPIRATION RELATED TASK RELATED POSITION RELATED RELATIONSHIP RELATED PERSON RELATED

Types of exchange INTEREST ALIGNMENT BARTER OWE A FAVOR CALL IN A FAVOR

Delivery Architecture Customer Quality

The End.

Barriers to Influence: external POWER DIFFERENTIAL DIFFERENT GOALS INCOMPATIBLE MEASUREMENTS RIVALRY

Barriers to Influence: internal LACK OF EXPERIENCE BLINDING ATTITUDE FEAR OF FAILING FEAR OF REACTION

BEST ALTERNATIVE TO NEGOTIATED AGREEMENT I HAVE A JOB OFFER IN MY POCKET I’LL PROBABLY HAVE TO LOOK FOR A NEW JOB I’LL PRETEND THAT NOTHING HAPPENED I DIDN’T THINK ABOUT THAT

On-call is not my job!

What’s wrong with what we are doing now?

No time! Everybody are overloaded!

No time! Everybody are overloaded!

Silos are good, they promote specialization!

If you don’t optimize at the bottleneck, you don’t optimize at all!

We have regulations on our neck, they won’t allow that

We can’t release faster; we need to check for ${concern of the day}

STRONG FABRIC CO. ALEX JONES CHIEF INFORMATION OFFICER (555) 645-3467 ALEX@STRONGFABRIC.CO

Specialty Alloys Alex Jones Chief Information officer (555) 465-7344 alex@specalloys.com

Q&A and Twitter Ads @jbaruch @ligolnik @days_dev https://jfrog.com/shownotes