Influencing DevOps without Authority - how “DevOps engineer” can advance real DevOps
A presentation at DevOpsDays Kyiv 2020 in in Kyiv, Ukraine, 02000 by Baruch Sadogursky
Influencing DevOps without Authority How “DevOps engineer” can advance real DevOps
This is Alex
Alex Jones System Administrator (555) 243-6233 alex@westerntextile.com
Alex had a problem
STRONG FABRIC CO. ALEX JONES DEVOPS ENGINEER (555) 645-3467 ALEX@STRONGFABRIC.CO
Install Jenkins on a desktop computer (under their desk)
Implement devops in their devops department
Alex still has a problem
Common goals, common culture Ops Deep specialization Dev QA
Evolutionary Pressure!
We must release faster!
We must release faster! Let’s hire more DevOps Engs!
We must release faster! Let’s hire more DevOps Engs! Let’s fire all the testers!
We must release faster! Let’s hire more DevOps Engs! Let’s fire all the testers! How about implementing DevOps?
Methodology and culture related decisions Alex
Alex finds the way!
Leonid igolnik @ligolnik Saas Engineering leader SignalFX, CA Technologies, Taleo Angel investor Mentor
https://jfrog.com/shownotes SLIDES VIDEO LINKS COMMENTS, RATINGS RAFFLE
х х
How am I measured? What my boss expects from me? Will I enjoy doing it? Where my career stands What happens outside of work My education Organizational culture How busy I am How I think my peers will react
Evolutionary Pressure!
Where to look for clues OKRS BACKLOGS PRESENTATIONS SOCIALIZING
Developers AUTONOMY MASTERY PURPOSE FEAR
ops AUTONOMY MASTERY PURPOSE FEAR
Types of currencies INSPIRATION RELATED TASK RELATED POSITION RELATED RELATIONSHIP RELATED PERSON RELATED
Types of exchange INTEREST ALIGNMENT BARTER OWE A FAVOR CALL IN A FAVOR
Delivery Architecture Customer Quality
The End.
Barriers to Influence: external POWER DIFFERENTIAL DIFFERENT GOALS INCOMPATIBLE MEASUREMENTS RIVALRY
Barriers to Influence: internal LACK OF EXPERIENCE BLINDING ATTITUDE FEAR OF FAILING FEAR OF REACTION
BEST ALTERNATIVE TO NEGOTIATED AGREEMENT I HAVE A JOB OFFER IN MY POCKET I’LL PROBABLY HAVE TO LOOK FOR A NEW JOB I’LL PRETEND THAT NOTHING HAPPENED I DIDN’T THINK ABOUT THAT
On-call is not my job!
What’s wrong with what we are doing now?
No time! Everybody are overloaded!
No time! Everybody are overloaded!
Silos are good, they promote specialization!
If you don’t optimize at the bottleneck, you don’t optimize at all!
We have regulations on our neck, they won’t allow that
We can’t release faster; we need to check for ${concern of the day}
STRONG FABRIC CO. ALEX JONES CHIEF INFORMATION OFFICER (555) 645-3467 ALEX@STRONGFABRIC.CO
Specialty Alloys Alex Jones Chief Information officer (555) 465-7344 alex@specalloys.com
Q&A and Twitter Ads @jbaruch @ligolnik @days_dev https://jfrog.com/shownotes
You know about DevOps, you know DevOps is right for your organization, but hey, what can you do? As an individual contributor or a team leader, your authority to transform your organization to DevOps is limited. But your influence is not! In this talk, Baruch will show how some proven influencing and negotiating techniques can be used to convince critical stakeholders in your organization in the necessity of DevOps. We look at the arguments, the techniques, and the small tricks, which work in particular situations with particular engineering and business leadership positions and will prepare you to deliver the message of DevOps most convincingly to each.
